Guidance for Synchronous Online Classes from College of the Canyons

A laptop showing a grid of people's webcam streams next to a coffee cup.
Photo by Chris Montgomery on Unsplash

The great pivot of Spring 2020 provided the opportunity for distance educators to contribute their specialized knowledge and experience throughout their institutions. At the same time, we were also challenged with applying our knowledge and experience to the greatly expanded use of synchronous interaction tools, such as ConferZoom.

During Summer 2020, at College of the Canyons, questions from faculty prompted discussions about consistent institutional approaches to synchronous tools. Fortunately, we were informed and inspired by the article Guidance for Recording Class Sessions with TechConnect (Confer) Zoom by Michelle Pacansky-Brock and CVC-OEI.

Using Michelle’s openly licensed article as a starting point, we convened a task force to develop a set of responses to key questions around recording live sessions, the use of cameras, and student privacy. Our task force consisted of leadership from our Academic Senate, Faculty Association, Enrollment Services, Instruction Office, and Online Education.

Since I first shared this document with colleagues, I have learned that different colleges interpret FERPA in different ways (hello Jim!). While I am happy to share our document with you here, I encourage you to consult with your local stakeholders while adapting it to your local setting. The same document is provided below in both Microsoft Word and PDF format for your convenience.

What is Digital Citizenship?

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Search Google News for “Facebook scandal” and you’ll get 53,600,000 hits. Well, you will, if you have the same location and browsing history as we do.

Once you learn that an algorithm determines these hits, does that impact what you ask students to research? When you require students to use TurnItIn, do you tell them what happens to their intellectual property?  If you require students to use publisher courseware, do you know how publishers use the data they’re gathering? If so, then you’re asking questions that are at the core of the new @ONE course, Digital Citizenship. Admittedly, questions are more plentiful than answers.

Digital Presence

Being part of the digital world is not necessarily a bad thing. I’ve now learned … there is this beautiful space of creativity, collaboration, and empowerment – and I’d like to be part of that space!

-Ramela Abbamontian, Los Angeles Pierce College

Acknowledging the unique abilities and dispositions of our 21st century learners, we begin the course by exploring strategies for modeling digital presence and providing opportunities for students to create content and connect with a global audience. Examples of this “participatory learning” include:

Digital Ethics

Pariser's talk about Internet filter bubbles and Tufekci’s talk about digital dystopias were alarming wake-up calls to the salient forces that shape our digital life and influence our behavior.

-Gisela Garcia, University of Memphis

Significant ethical issues impact how we engage with digital platforms, and thus how we teach and learn online

In the face of such daunting issues, what can we actually do? In addition to learning about digital platforms and student privacy, we can also emphasize digital information literacy in our curriculum. A great resource is Mike Caulfield’s Web Literacy text, and corresponding short videos on media literacy.

Open Education

The Module discussing the prohibitive costs of textbooks really resonated with me…. The use of OER will give me the opportunity to start closing that equity gap.

-Kristie Camacho, College of the Desert

The most recent Wisconsin Hope Lab report on student hunger and homelessness finds 42% of community colleges students to be food insecure, and 46% housing insecure. In light of this, it’s no surprise that adoptions of Open Educational Resources continue.

The OER section of the course serves as a primer on finding, reviewing, and adopting OERs. Further, we see OERs as a decisive assertion of academic freedom, breaking away from conventional textbook packaging, which inextricably leads to undisclosed data harvesting by publishers.  

I'm excited for my students! They'll get to "take the wheel" of learning more and more. -Colleen Harmon, Cuesta College

Expecting our students to "take the wheel" empowers them as learners and recognizes their agency as digital citizens. Combining active learning that many of us practice with the permissions of open licensing points us to the idea of Open Pedagogy. Yes, we can use openly licensed resources with while teaching, but also we can ask students to contribute and share their own knowledge and work within the world.

Examples of Open Pedagogy include:

In other words, we can engage our students transparently and humanely as co-learners--we don’t know everything about the topic, let alone about our students.

Further Learning

If you’d like to learn more about how digital citizenship can affect your teaching and learning, register for the next session of the @ONE class, Digital Citizenship, or join the conversation on Twitter at #CCCDigCiz.

When We Talk About Accessibility

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When you hear about accessibility, what comes to mind? In community colleges, do we think of accessibility as a core individual value, a fundamental aspect of how we enact our roles as educators? We take pride in being the people’s college, democracy’s college. We can more closely approach this ideal if we embrace accessibility as a core component of what we do individually.

Be honest, though. When you hear about accessibility, odds are that you think of legal requirements: format your syllabus with styles, add alt text to images, caption your videos.

Of course, this view of accessibility focuses on designing our classes so that all students can learn, including those with disabilities. If you take the @ONE course, Creating Accessible Course Content, you’ll learn that accessibility “refers to the ability of everyone, regardless of disability or special needs, to access, use, and benefit from everything in their environment.”

Sure, accessibility is important because it’s the law and because of the numbers: in US higher education, the percentage of students who report having a disability is 11%. In the California Community Colleges, just under 5% of the student population registers with disability services.

However, accessibility is more than a set of legal requirements and statistics. Accessible means something that is easily reachable, approachable, or understandable, something that affords access.

Community colleges pride themselves on being open access institutions, with no admissions requirements. Mission statements refer to serving “all who can benefit,” or “our entire community,” or “learners everywhere.” By design, we provide access to the top 100%.

We also find access used by research institutions, for example to describe Open Access publishing. Open Access describes the free, immediate, online availability of research articles, combined with the rights to use these articles fully in the digital environment. Many leading institutions choose Open Access to share research with the public, for example, the University of California and Harvard University.

Online educators talk about learning anytime, anywhere. If you walk the halls of the Online Teaching Conference, or browse the forums of an introduction to online teaching class, you’ll hear people proclaim that online classes might be the only way for some people to access higher education. It’s a joy to discover that you’re teaching someone who would never have been in your physical classroom – a single parent who works the night shift, or an active duty service member. In this way, we expand access to our teaching beyond the walls of our campuses, by design.

Nevertheless, I’ve seen exclusion, if not by design, then by omission. I’ve been a part of more than one conference planning session that goes like this: “We should have sessions about accessibility,” one person offers. “Of course we should, but nobody ever comes to those sessions.” In different venues, I’ve heard it said that a college doesn’t intend to discriminate against those with disabilities—but why doesn’t anyone tell the college how to achieve this mysterious state of accessibility? Also, I know social justice crusaders who connect virtually with fellow crusaders, but who choose a communication tool that excludes those with visual or hearing impairments.

Turning back to our own choices as educators, how do we intentionally make accessibility a default choice? The next time you attend a discussion of student equity or guided pathways, recall that Title 5 tells us one of the groups that must be a focus of our student equity efforts is the disabled. Have we invited everyone to the table? When we discuss equity, diversity, and inclusion, do we choose to see, let alone include, the 5% of our students who identify as disabled?

When we talk about accessibility, we’re talking about more than regulations and statistics. We’re talking about our choices to exclude or include, to deny or provide access, to divide or unify. We can come closer to our shared ideal of open access education by design.

Resources