Drinking From the Fire Hose… Or Making it Real: In Support of Accessibility in Online Education

Hello! We are Liezl Madrona and Jayme Johnson, and we support faculty with accessibility in the Online Education Initiative. We are happy to bring you the first in an ongoing series of blog posts about accessibility in online education. It is our hope to build awareness and provide support so that all students can benefit from online instructional technologies.

Where to Begin?

The question of accessibility in online education brings up so many different issues and concerns that it can be a bit difficult to know where to begin. Whether you're a content creator seeking guidance or you're an accessibility specialist trying to provide guidance, the number of different considerations surrounding accessibility in online education can be overwhelming. However, there is good news in that we are not alone, and that there are growing numbers of people learning ever more about accessibility and usability. With this increase of interest comes greater understanding and more helpful resources for everyone.

'tis the Season for Captioning!

While the holiday season is upon us, we also know many faculty are working on their online courses, adding content and making adjustments based on their experiences in this last term. This is a great time to create your welcome videos for the new term, to curate and create new instructional videos, and to get them all captioned for your incoming students.

Here are some other incredibly helpful resources to support your accessibility needs:

 

In our work with the Online Education Initiative there is one common necessity that drives our efforts - the ultimate usability of the information and resources we provide. We appreciate your attention and effort, and it is our sincere hope that we can assist you in your efforts to ensure that all students have the same opportunity to benefit from online education. Please follow our blog for more accessibility support, updates, and news!

Thank You!

Liezl & Jayme

Video Captioning Conundrum

Captioning instructional videos can be a time-consuming process.  But it doesn't have to be! Here are a couple of "What if..." scenarios with some solutions to help you create an inclusive learning environment.

What if I...need a YouTube video captioned that is not mine?

  1. First try contacting the author who posted the video via the Comment section in YouTube. (Note: You may not receive an answer quickly or none at all, but being able to edit the existing captions would be the path of least resistance! Also - we know the link below is non-descriptive, unfortunately YouTube captions do not allow us to hyperlink. Also, make sure the link below if updated and working before using as YouTube may update their resources.) You may want to adapt this template: “Hi, thanks for posting this video! I’ve been using this in my ____ class, and for educational purposes, we’d like to provide captions to create an inclusive environment for all students. Do you have a captioned version of this video? If not, may my institution caption this video? To help our students out, you can easily turn on community-captioning contributions: https://support.google.com/youtube/answer/6052538?hl=en  Thank you and hope to hear back soon!”
  2. Use Amara to caption the videos.

What if I...need a video captioned that I created?

  1. If the course is part of the California Community College system, faculty-created videos used for instructional purposes can be uploaded to 3C Media Solutions to be captioned for free! All you need to do is create a free account to get started.
  2. Is the video short, and are you feeling proactive? YouTube has a couple of features that can help:
    • Have YouTube auto-generate captions to get you started. However, you must check captions for accuracy, and add in punctuation. Click here to learn how to edit auto-generated captions in YouTube.
    • Have a script of your video? You can copy and paste your script into the caption editor in YouTube, and YouTube will time-sync your words to your video in the form of closed-captions. 
  3. Amara offers a crowd-sourced solution that you may use to create captions and a transcript.

Hopefully these solutions can help you as you curate new (or have existing) instructional videos that need captioning. What are some other resources or strategies you use to help you caption your videos? Please let share your experiences and resources! We're interested to learn how you caption your videos!

Accessibil-IT: Who Wants Free and Personalized Accessibility Support?

Accessibility Help Desk website screenshot

 

If you said, “I do!” Sean Keegan, Director of the California Community Colleges Accessibility Center, and his team can help. Implementing accessibility can be a bit difficult sometimes. Keegan elaborates in his TechEdge blog, “Changes in technology capabilities, including that of assistive technologies for students with disabilities, can create confusion and uncertainty as to what is considered accessible or the best practice for ensuring access.” Fortunately, the California Community Colleges (CCC) Accessibility Center launched the Accessibility Center Help Desk in October. Help is here!

 

What Type of Accessibility Questions May I Ask?

The Accessibility Center Help Desk can answer accessibility questions such as:

 

How Can I Get Started?

To get started, users need to sign in to post questions. To register, you may create a new account, or use an existing Google or Facebook account. When you join, you receive the benefit of joining a community of learners who are just as committed as you are! Learning in isolation is difficult, and takes a tremendous amount of dedication and time (something we all have limited of!) Learning in a community is much easier, especially when it is your first time taking a deep dive into implementing accessibility. You can learn and share strategies to address accessibility in different scenarios, and have meaningful discussions with others.

 

Help! I Need Somebody

Help is in the form of a community-based forum that allows you to ask questions publicly, or privately by checking the “Post this Conversation Privately” option. The conversations are monitored regularly, which is helpful when you need assistance. Once answers are posted, you will conveniently receive an email notification. No need to wait on the phone or follow-up via email, your answer will be automatically delivered into your mailbox. In addition to the convenience, you receive support straight from an accessibility specialist versus searching the web for the answer!

 

Learning More Via Browsing the Conversations for Answers

Is there a question you would also like to know the answer to, but it is still awaiting a reply from an Accessibility Expert? Use the Follow button, and this will notify you of any updates via email. Curious to learn more about strategies to implement accessibility? You can subscribe to the Help Desk to receive newly asked questions and updates.

Example screenshot of question asked in Conversation.

Learning how to apply accessibility elements such how to effectively describe images with alt text is like driving a car for the first time. Initially, it may be overwhelming as there are new ways to format your document or Canvas content page. With practice, time, and gaining additional knowledge, accessibility becomes easier to apply. When I was initially learning more about accessibility, I spent a lot of time researching. I browsed articles and forums, watched many videos, and taught myself how to use several screen-readers. Luckily, learning more about accessibility is a lot easier as faculty now have this convenient resource to provide prompt and helpful answers.

Take advantage of this free resource!

For more information, read Sean Keegan’s Accessibil-IT: Get Help From Accessibility Help Desk.

One More Canvas Tool to Make Your Life Easier: Accessibility Checker!

Good News

Spring is around the corner and you are developing your course. Need something to speed up course design and improve the student usability experience in Canvas? Here’s a nifty tool to help create an inclusive environment for all students: the Canvas Accessibility Checker.

Accessibility Checker in rich content editor

Located in the bottom, right-hand corner of Canvas’ rich content editor is a button with a picture of a stick figure. Its arms are spread wide with pride – finally, Canvas has integrated a built-in accessibility checker! Faculty, fret no more - the Accessibility Checker is here to help.

Accessibility Checker accessibility rich content

 

Inclusive environment for all students? Yes please.

Student usability is essential in online course design. How we build the course, from using colored text, to applying heading styles, to adding meaningful URL descriptions, affects student usability:

I like to say, “Save time and build with accessibility in mind.” Retrofitting a course for accessibility can feel like tearing a home down, adding a new foundation, and then building it up again. It takes time. Now imagine needing to retrofit a course in the middle of a semester – no thank you, right? Designing courses is not an easy task, but the Accessibility Checker can help streamline the process.

Accessibility Checker - verifying common accessibility errors such as:

Try it in your course!

The Canvas Accessibility Checker has great potential to support accessibility efforts in course design. Here is an action screenshot of the Canvas Accessibility Checker:

Canvas Accessibility Checker accessibility support

The screenshot above shows the Accessibility Checker report tell us what we need to focus on and why it is important to remediate. In this instance, for example, the Accessibility Checker notifies us which picture needs alt text, and why we need to add alt text to a picture. Instead of manually checking each Canvas content page after page, we have a tool that gives us an extra pair of eyes.

Remember that automatic accessibility checkers need an extra pair of human eyes to make sure all accessibility elements have been addressed! Similar to using the Microsoft Accessibility Checker or the Accessibility Acrobat Checker, these checkers offer valuable guidance. For example, accessibility checkers will let you know if a document or site is formatted with accessibility elements, for example, if you have added headings. Though accessibility checkers cannot verify if the heading levels are in order or if the headings are effectively structured to help connect related ideas. This is where you come in!

In course design, we need all the support we can get - try the built-in Accessibility Checker today! Learn more about how to use the Canvas Accessibility Checker.