The Brain Science Behind Humanized Online Teaching

Humanizing is a teaching approach that prioritizes instructor-student relationships and applies culturally responsive pedagogy to online courses. Humanizing has been a popular topic in recent years — but since the pandemic has brought about levels of isolation never before experienced, the subject has risen to the forefront.  While we learn the HOW of humanizing, it is also important to address the underlying question of WHY it works.  

I believe that understanding this WHY will help educators to make more informed choices about course design, content delivery, assessments, class activities, and much more.  This video explains the role of the limbic system in processing new information and experiences, as well as some steps educators can take to reduce fear and anxiety in their students in order to foster a welcoming, safe space for student learning and growth.

Online Proctoring - Impact on Student Equity

Photo by Jakob Owens on Unsplash

A fundamental aspect of instruction is the assessment of student learning. The rapid response to move classes online in a pandemic has exposed concerns surrounding the practice of online proctoring. There are many online proctoring features offered by companies such as Proctorio, Examity, Honorlock, and Respondus. The methods that do not require a webcam include locking down the students’ browser so they cannot perform functions such as open another application or tab, use the toolbar, copy/paste, or print screen while taking an exam. The intrusive methods include requesting a photo ID, activating facial recognition, and a live proctor monitoring for sounds and motions. Sessions are typically recorded from the exam start to finish and a live proctor can monitor potential testing infractions as they occur. Proctoring services say exam videos and other data are securely stored. Some store videos in a certified data center server, and then archive them after a defined period of time in line with Family Educational Rights and Privacy Act​ (FERPA) guidelines.

According to a 2017 study, it is suggested instructors familiarize themselves with how the services work so they can anticipate students’ concerns. Instructors should identify students’ technical difficulties and try to address them by spending time familiarizing students with how to get ready for and ultimately take their exams. In this pandemic, we know many students lack access to computers and wifi, and the newly issued Chromebooks challenge students to operate another new device and establish wifi access. 

Online testing may seem to make things easier but it’s possible the transition to new technology, or the lack of access using current technology that doesn’t include a webcam, may complicate matters and lead to a significant level of discomfort with online proctoring. A survey of 748 students about technology and achievement gaps found about one in five struggled to use the technology at their disposal because of issues such as broken hardware and connectivity problems. Students of color or lower socioeconomic status encountered these difficulties more often. 

My colleague, Aloha Sargent, Technology Services Librarian, shared with me an article from Hybrid Pedagogy that asserts "algorithmic test proctoring’s settings have discriminatory consequences across multiple identities and serious privacy implications." When Texas Tech rolled out online proctoring, they recognized students often take exams in their dorm or bedrooms, and students noted in a campus survey “They thought it was big brother invading their computers.” Some test takers were asked by live proctors to remove pictures from their surroundings and some students of color were told to shine more light on themselves. That’s a disturbing request in my opinion. Many of our community college students occupy multi-family or multi-person residences that include children. These proctoring settings will "disproportionately impact women who typically take on the majority of childcare, breast feeding, lactation, and care-taking roles for their family. Students who are parents may not be able to afford childcare, be able to leave the house, or set aside quiet, uninterrupted blocks of time to take a test."

At the University of California, Davis, they are discouraging faculty members from using online proctoring this semester unless they have previous experience with such services. “It suggests faculty consider alternatives that will lower students' anxiety levels during an already stressful time, such as requiring them to reflect on what they learned in the course.” The following article highlights a University of Washington story about adopting Proctorio because of the COVID-19 rapid transition to online. Read the experience of one University of Washington student, Paranoia about cheating is making online education terrible for everyone. The students’ experiences “are another sign that, amid the pandemic, the hurried move to re-create in-person classes online has been far from smooth, especially when it comes to testing.” Live online proctoring is a way to preemptively communicate to students, we don't trust you. It is a pedagogy of punishment and exclusion.

In higher education, traditional exams represent the most appropriate assessment tool. There are ways to cheat on exams no matter what method is used to deploy them. Even a major “NSA-style” proctoring software is not “cheat-proof.” Their sales representative was very candid in showing me how it’s done.  There are alternatives to typical exam questions—often referred to as authentic assessment. According to Oxford Research Encyclopedia, “authentic assessment is an effective measure of intellectual achievement or ability because it requires students to demonstrate their deep understanding, higher-order thinking, and complex problem solving through the performance of exemplary tasks.” 

Given the limited timeframe, there will be limits to what you can use now. That’s OK. Consider using Canvas question pools and randomizing questions, or even different versions of the final. For example, replacing six multiple-choice or true-and-false questions with two short-answer items may better indicate how well a question differentiates between students who know the subject matter and those who do not. Or ask students to record a brief spoken-word explanation for the question using the Canvas media tool. Just keep in mind, there are a dozen or more ways to assess learning without “biometric-lockdown-retinal scan-saliva-sample-genetic-mapping-fingerprint-analysis.”

References

  1. Dimeo, Jean. “Online Exam Proctoring Catches Cheaters, Raises Concerns.” Inside Higher Ed, 2017.
  2. Woldeab, Daniel, et al. “Under the Watchful Eye of Online Proctoring.” Innovative Learning and Teaching: Experiments Across the Disciplines, University of Minnesota Libraries Publishing Services’ open book and open textbook initiative, 2017.
  3. ​Schwartz, Natalie. “Colleges flock to online proctors, but equity concerns remain.” Education Dive, April 2020.
  4. Swager, Shea. "Our Bodies Encoded: Algorithmic Test Proctoring in Higher Education." Hybrid Pedagogy, April 2020.

Student-Student Interactions Professional Development Guide

Learning is a social process. That's why active learning has long been touted as an exemplary instructional approach for college classes -- whether they're taught in a traditional classroom or online. It's also why student-student interactions are part of the CVC-OEI Online Course Design Rubric and are now part of the Title 5 Education Code for California Community College Distance Education courses (Instructor Contact, Section 55204). Peer-to-peer interaction is foundational to developing a sense of community in your online courses. But meaningful interactions don't just happen; they are fostered through effective course design and teaching.

Neuroscientists like Antonio Demasio have shown that thinking and feeling are not distinct processes. Rather, feelings directly impact human reasoning and behavior. Thinking and feeling are inseparable from one another. And if you apply that to the way you teach, you'll notice big shifts in your students' engagement. Research shows that online classes can make some students feel more isolated, which can further exacerbate the feelings of stress and marginalization that many community college students experience. Throughout their lives, many of our students have been informed through the media and other messages that they're not cut out for college. It's your job to let them know, "I believe in you. You've got this." Just like in your face-to-face classes, validating your online students and establishing that your class is a safe place are the first steps to establishing a sense of belonging for your students (Rendón, 1994).

Providing low-stake opportunities that enable students to draw upon the wealth of experiences they bring to your class is also key. Doing so demonstrates that you value your students' diverse experiences and perspectives, as noted in the Peralta Equity Rubric. As students share what's meaningful to themselves, they will feel more included in your class and will also recognize things they have in common with their peers. When names on a screen begin to transform into human beings with rich stories, your class is on its way to becoming a community.

To support you in your efforts to foster student-student interactions and build community in your online courses, CVC-OEI/@ONE has developed a Student-Student Interactions Professional Development Guide, which you'll find embedded at the top of this page. We've shared the guide with a Creative Commons-Attribution (CC-BY) license and provided it in Google Slides format to make it easy for you to copy, adapt, and re-use as you'd like. In the guide, you'll find:

Leave a comment below to let us know what you think and how you plan to use the guide or share your favorite strategy for fostering meaningful interaction in your online course.

Incentivize! Don’t Penalize: Revisiting Late Policies for Online Students

Coming from a culture of storytellers, I’d like to share a story that inspired this post.

I was at my local supermarket in the northeast side of Los Angeles when a former student, Ignacio (Nacho), recognized me and approached me. “Are you Ms. Fabi?” He then reminded me of who he was. I also met his Mama. His Mama started to tell me in Spanish what a good son Nacho is and how proud she is of him. I felt confused because, as I recall, he had dropped my class. As I listened to Nacho, there in the store, the reason he dropped hit me hard. He dropped the class because his mother had lost her job and he needed to work more hours to take care of his family.  This caused him to struggle with time management. Nacho had a formative assessment due in my class and he couldn’t complete it by the due date. So, he dropped the class. Of course, I said, "Why didn't you tell me?"  He said, "Well you were very clear about late papers.  You set your rule and I broke it.”  To him, talking to me meant asking for help, and he didn't want to ask for a favor. A “favor” was not an option for him.  I could even see it in the eyes of his mother.  She stood by his decision. “Se porta bien” – He behaves.

Like many working class immigrant households, we were raised to be proud, which meant not breaking the rules.  Since many of our parents lived in fear of breaking rules in the US, the goal of behaving was instilled in us. Good behavior builds character. Character becomes more important than achievement. Nacho was the epitome of character. He was a good son of a single-family household, an Army Reserve Serviceman (another environment requiring good behavior) and a college student. Yet my policy became a barrier. I did not set up an environment to encourage communication and support him to succeed.

The next semester, Nacho registered for my course again.  I learned he was a hard worker who also learned how to advocate for himself when he needed to. He never took advantage of my kindness and appreciated my personalized feedback. After all, I had met his Mama. Nacho earned an A, completed his bachelors at a Cal State, and is now a college recruiter. After Nacho, my journey as an online instructor was forever changed.

When I started teaching online, I struggled with late policies.  I remember a colleague telling me I needed to be strict with deadlines to "show them how it will be in the real world." I learned my lesson after my Nacho encounter. After that, I began to imagine a learning environment where submitting late assignments could still be a method to encourage student effort and communicate that I believe in my students’ abilities. I have wondered how this change might remove barriers for students and foster a more equitable learning experience. 

What Students Want

Our goal should not be to translate our face-to-face learning environments into our online courses. Both are unique and should be designed to leverage the characteristics of the modality. Also, our students have reasons for choosing to take an online vs. a face-to-face course. Kelly Ann Gleason, a student at Cuesta College, stated during the student panel for Digital Learning Day 2019, “We are taking online classes because we have life outside the classroom, so the very reason that we are taking this [an online class] communicates what we expect.”  And what do they expect?  Flexibility. Today, more than 24% of enrollments in the California Community College system are from online courses. Most of these students are blending their schedules with a mix of face-to-face and online courses to develop a flexible schedule that allows them to advance their academic goals while also fulfilling their work and life responsibilities. To put it another way, being on campus full-time is a privilege that many students do not have.

The student panelists who participated with Kelly Ann continued to advocate the need to respect faculty and their time, yet they want to see online faculty design an online environment where students are given a fair chance to submit quality work when time management becomes challenging.  As Henry Fan, a student from Foothill College, stated, “Not all time is created equal.”

The full archive of the student panel is embedded below. To jump to the segment on late policies, click here.

https://youtu.be/7SKnCH02xMs?t=1845

How to Promote an Equitable Culture of Excellence

Equity means ensuring each student has what they need to succeed. Is it equitable to apply the same late policy to every student in every situation? It is our responsibility to measure the quality of student learning rather than how punctual an assignment is.  And if it’s not punctual, how can we use that as an opportunity to understand our students’ realities and encourage them to keep going?

Here are some suggestions to incentivize responsibility by placing a culture of excellence and care on your end.

We are content specialists.  Not life specialists.  Yet we can create an equitable culture of excellence, so all students can achieve academic excellence.

My Submission Policy:

Plan on submitting work on time.I immediately review work and provide meaningful feedback with in 48-72 hours.

Because time management is challenging, deadlines might not be met. But, you’re in luck. I’m on your side.  Late submissions will be accepted with a penalty. Assignments submitted after the deadline may receive a 10% grade point deduction for each day following the due date and time.

Don’t want the penalty? Here’s an incentive.

If you recognize a due date might be a problem, advocate for your success by following these steps:

  1. Identify the problem
  2. Contact me to propose a solution
  3. Let's negotiate

Do you have a submission policy you’d like to share? I warmly invite you to leave a reply below to keep the conversation going!

Learning from Students Who Use #EdTech

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In November, a group of five college students representing the California Community Colleges and California State University systems participated in a virtual panel at the annual Directors of Educational Technology in California Higher Education (DET/CHE) conference. Projected on a screen in front of hundreds of educators, students shared their candid reflections and experiences with technology in teaching and learning.

I had the honor of moderating the panel with support from J.P. Bayard, Director for System-Wide Learning Technologies and Program Services at the CSU Chancellor's Office. As always, listening to student experiences inspired me and reconnected me with the reasons I do what I do. As technology plays a more expansive role in teaching and learning, we must make efforts to center what we do around the real experiences of the humans at the other end of the screen. I also find myself reflecting on the courage it took these students to volunteer to participate and be candid about their experiences. And that is also something all of us can learn from.

I hope you listen to the 30-minute recording and let the students' messages inform your practices as you start the new term ahead. Leave us a comment below and share a takeaway -- we'd love to hear from you!

https://youtu.be/tjEf6SDtvqk
30-Minute Archive of a student panel from the 2018 DET/CHE Conference.

Quick Links

Don't have 30 minutes to listen? Here are the 5 questions the students were asked and a video quick link to their responses.

List of Panelists

View student bios here.

Caring is Beautiful: Memories of Pretty Classrooms and What They (Can) Mean in Higher Education

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Physical classrooms are part of our elementary school memories. Remember the ABC’s in the classroom, that scenic inspirational poster, or that poster from a Highlights Magazine?  How about other instructional posters, graphs, and seasonally decorated bulletin boards?  Now, remember how some teachers were better than others?  Why?  What attracted you to the classroom?  The teacher?  The subject?

While some of us might articulate a memory, some of us might be able to remember the feeling of being in a beautiful classroom. What did beautiful classrooms represent?  Most likely, it represented a teacher that cared. Is this relevant to an online course?  Yes.  Research suggests that the aesthetics of an online course impact how students judge the course’s usability and credibility within moments of accessing the course (David & Glore, 2010). https://www.westga.edu/~distance/ojdla/winter134/david_glore134.html

Caring is radical. And that type of radicalism is beautiful.  Adding beauty to our learning environments sends the message to students that we care about their learning, our subject matter and their success.

Jump to higher education and our learning environments change.  We do not have an individualized classroom.  The walls do not belong to us or our discipline. So how can we make both our physical and virtual learning environments beautiful? How can we demonstrate we care about our learning environments, subject matter, and student success?  Through the practice of Culturally Responsive Teaching and Learning.

4 Attributes of Caring

Geneva Gay's book Culturally Responsive Teaching: Theory, Research, and Practice propose that we focus on "...caring for instead of caring about the personal well-being and academic success of ethnically diverse students... caring for is active engagement in doing something to positively affect [success]“ (Gay, 58). According to Gay, caring is:

  1. Attending to person and performance.  Teachers model personal values such as patience, persistence, and responsibility while incorporating skills such as self-determination throughout their curriculum.  "In other words, culturally responsive caring teachers cultivate efficacy and agency in ethnically diverse students".
  2. Action-provoking.  It is not dumbing down rigor.  To the contrary, caring teachers demonstrate respect to students, provide choices and "...are tenacious in their efforts to make information taught more understandable to them.  
  3. Prompts Effort and Achievement.  Supportive instructional styles incorporate reciprocal experiences, such as providing students feedback reflecting our stories, can improve cognitive understanding between the students and the instructor. (Let them know they are not alone in their learning process.)
  4. Multidimensional responsiveness.  Caring is a process.  “Caring is anchored in respect, honor, integrity, resource-sharing, and a deep belief in the possibility of transcendence, that is, an unequivocal belief that marginalized students not only can but will improve their school achievement under the tutelage of competent and committed teachers who act to ensure that this happens” (69). 

Applying care to our learning environment requires passion, empathy, and effort, and a collective commitment to provide all students with the individual support they need to succeed.  Through the use of Canvas and course design, we can let our students know we care for them.  We can ensure their learning experience will be safe, fun, informative and successful by intentionally making the design inviting and beautiful.  Just like caring for elementary school teachers and their classrooms, we can take extra time to make our Canvas pages beautiful too. 

Let’s Take a Tour!

Trying to reconnect with my childhood learning memories, I decided to attend an elementary school to interview a teacher and see her classroom - Mrs. Marisa Torres (Ok yes.  She’s my cousin). She shared with me her way of showing she cares for students, their learning and their overall environment.

Mrs. Torres designed a classroom that feels safe, fun, informative and adventurous with no competition.  Behavior expectations, academic goals, and resources were available for students to take risks while feeling safe.  Yet she went above standards in her learning environment to send a message to her students that she cares and that they matter.

But she can’t do this alone.  She needs inspiration.  Because her school only covers about 10% of the materials in her class, she needs inspiration from her colleagues, other colleagues, online via Pinterest and then her family. Ultimately, Mrs. Torres wants her students to feel like they are walking into a second home.

Her process represents the effort and process we have to do to make our course shells beautiful.  We need inspiration, colleagues, communities of practice and the CCC Family. 

Let’s Get Started!

We may not be experts in HTML, photography or even course design, but we can make an effort.  Where to begin?  Right here on the @ONE blog!

Here are my favorite Posts about making courses beautiful:

Tip! Register for the free Can•Innovate session with Tracy Schaelen this Friday, October 26 at 2pm to learn to use Canva to create beautiful graphics for your Canvas course.

Why I Went Open & Why I'll Never Go Back

View Don's 12-minute video above to learn more about how he uses OpenStax.

Reflections on My Student Days

I remember being a student. I am a first-generation student that put myself through school. I bounced in and out of school for many years, because, for me, working full-time and going to school ended up being infeasible for many years. This was before online classes existed. I would get a class here, and another there, and my progress was painfully slow. I remember the journey well and I also remember the astronomically high costs of textbooks. Often, my textbooks would be double or even triple my tuition.

One year, I remember that I sold my entire music CD collection on eBay just to buy my Biology and Chemistry textbooks. It was a sizeable music collection. I remember the assembly line I made in my room with envelopes and tape. I had 100’s of CDs.

When I approached 30, I was able to dive fully into school. I worked when I could, and I rented rooms from people to keep expenses as low as possible. I relied on financial assistance (loans) all the way through grad school.

Becoming a Teacher

When I became a teacher in 2008, I vowed to keep costs as low as possible for my students. I always used previous edition textbooks, and I remember the conversations with the bookstore managers about the difficulty of obtaining previous editions. I also remember checking Amazon, eBay, Half.com, and Barnes and Noble to be sure there would be plenty of copies available for my students and that the price was below 40 bucks (preferably closer to 20). So when fully developed, high quality “open” textbooks became available, some with ancillary materials, I jumped all in.

Getting Started with Zero Cost Textbooks

I started using my first zero cost textbook one year ago. I am here to tell you that I would never go back to a paid textbook. Six of my seven courses this semester are zero cost, OER (Open Educational Resources), and I am constantly hearing from students about how much they appreciate it and that it makes a difference to them. Not only are the materials available at no cost, but they are also of high quality, and are available on a multitude of platforms. They can be flexible in a way that traditional products cannot. Unlike when I used a premium textbook, using an OER textbook allows my students to:

Unexpected Outcomes

I still use a single textbook as the “backbone” of my course and to ensure that we all have a common reference. Having said that, because I am using open / zero cost textbooks, I am also able to include more than one textbook. In my OER courses, I have 3 different zero cost textbooks available to students. I am amazed at the pedagogical power, flexibility that having more than one explanation on a topic provides for students. I get weekly feedback from my students praising the ability to read another textbook’s treatment of a topic. Some students prefer one textbook over another and use it exclusively. While others simply use two textbooks to enhance their understanding.

Of course, there are significant costs in time and energy to the instructor in the adoption of a new textbook. But the effort is more than worth it. Students have their books on day one, there are no textbooks to order at the bookstore, there is no need to maintain a copy at the library, and the material is available for anyone at no additional cost to the student. Not only is it easier to use, but you will also be doing your students a great service by removing this barrier to entry and having access to the textbook (and more) on the first day of class.

Are you Ready to Go Open?

For my Economics classes, I use OpenStax supplemented with other open economics textbooks that I have found at The Open Textbook Library. Here are some of the many sources for OER textbooks that I hope you will browse:

Equitable Online Course Design: Canvas Mastery Paths and EdPuzzle

In April of 2018, Merced College was accepted into OEI’s Consortium, in the Online Equity Cohort.  We are very pleased and excited.  We have set out to explore innovative approaches to promote equity in our online course designs.

If you have taught for a while, you know that your classes are populated by an array of diverse leaners.  You may have a student or two who gets it all right—on the first try, every time.  But you very likely have students who don’t pass on their first attempt.  “Second chance” opportunities can support them to re-study, review and try again.  Every student needs to build skills and competencies; and finish your class feeling enriched, accomplished and ready for the next challenge.

What Is Canvas Mastery Paths?

Use the links below to jump to different topics in the video above.

Canvas Mastery Paths is a feature in Canvas that allows instructors to set criteria for redirecting lower-performing students to supplementary or remedial activities (view the helpful Canvas Guide for Canvas Mastery Paths).  Suppose, for example, after a summative assessment such as a unit exam, the instructor finds that some students passed; while others “barely passed” and some failed the exam.  Mastery Paths allows instructors to redirect the students to varied levels of remediation.  Those who achieve acceptable (“passing”) scores of, let’s say, 70% are not redirected for remediation.  those who “barely passed”—e.g., scored between 60% and less than 70%--could be redirected to complete supplementary remediation at a moderate level.  Finally, those who did not pass with scores of at least 60% could be redirected for more intensive remediation.

Practical Considerations for Online Remediation

Relevant Substance

The remedial task or activity should be one that re-teaches content and concepts similar and relevant to that in the primary assessment.  For example, I teach Child Development for Merced College.  If I give my students an exam about how preschoolers develop physically, cognitively and socially; then any remedial tasks should focus on those same developmental domains.  It would be off-point to redirect study toward other topics; unless those are somehow foundational to the content that was not mastered on the exam.

Encouraging

Think about it.  Your students just bombed on your exam.  How enthused would they feel about being redirected to some labor-intensive, time-consuming, tedious and difficult requirement?  We can guess they would feel much more encouraged and willing to do a task that refocuses their attention in ways that are relatively quick, engaging and fun.

Immediate Feedback

Canvas Mastery Paths is very versatile.  Students could be redirected toward just about any assignment or task.  An instructor could, for example, have students write an essay, or create a slide show, to demonstrate that they have reviewed the content and their comprehension is now significantly improved, since the exam. However, any such assignment requires instructor grading, which of course takes time. To facilitate quick feedback, I recommend remedial tasks that can be auto-graded in Canvas, such as quizzes.

Advantages of EdPuzzle

EdPuzzle allows users to upload educational or other videos from virtually any source, such as YouTube, Khan Academy or even teacher-created videos. The free version of EdPuzzle works just fine for this stategy, but there are premium account options too with additional features. Instructors select videos with content appropriate for their current teaching needs and augment these using EdPuzzle tools.  With EdPuzzle, instructors can program a video to pause at strategic points, where questions or explanatory audio notes can be inserted.  Therefore, when your student views an EdPuzzle video, the playback pauses at strategic points and the student is challenged to answer questions displayed to the screen (and/or listen to your prerecorded comments).  Video is a very familiar and popular medium for most students today, which makes it an appropriate learning tool.

These features make EdPuzzle an effective approach for remediation, as well as other teaching methods.  Let’s say, for example, that a student scores poorly on an exam.  Presumably that student could benefit from a guided, focused re-study and re-assessment experience.  An EdPuzzle—which in effect is a video quiz—could be ideal for this purpose.

Want to see how all this works? View my video overview of this teaching practice (also see the quick links embedded at the top of this post to help you navigate the video topics). 

Hand in Glove

Therefore, when EdPuzzle is embedded into a Canvas quiz and used as the remedial method in Canvas Mastery Paths, low-scoring students can be automatically redirected to a fun and relatively easy, focused re-study and re-test opportunity, with a chance to recover a portion of the points missed on the recent exam or assessment.

EdPuzzle via Mastery Paths is an equitable strategy that gives your lower-scoring students a “second chance” at success in your course.

If you have any questions about this teaching strategy, please leave a comment below.  I would be happy to answer them.

Equitable Access to Educational Technology Tools

""Founded in 1998, the Foundation for California Community Colleges (Foundation) is the official 501(c)(3) auxiliary to the California Community Colleges’ Board of Governors and Chancellor’s Office. Since 1999, the Foundation has operated the CollegeBuys program to support systemwide procurement needs by leveraging the collective purchasing power of the California community colleges to create voluntary cooperative purchasing agreements.

Central to our efforts is the notion that cost should not be a barrier, and all California community college students should have equal access to educational technology tools. Through specially negotiated pricing, CollegeBuys has enabled students to purchase mobile internet service, software, and tablets/computers, which may have otherwise been unaffordable, collectively saving students, faculty, and staff millions of dollars.

One important offering that supports this work is the California Connects Mobile Internet program. A 2016 field poll by the California Emerging Technology Fund shows that 30% of Californians do not have meaningful broadband access at home, and income is a significant factor in broadband adoption rate at home. California Connects provides an affordable home internet option for students that cannot access the internet during conventional school hours. California Connects is only $19.99 a month for 30GB of data and no overage fees, and has already helped to bridge the digital divide for hundreds of students, faculty, and staff across our college system.

Awareness about California Connects and other technology offerings remains a major hurdle for our students and colleagues, so please help spread the word about these discounts on your campus.  Electronic versions of outreach materials can be found at https://foundationccc.org/CollegeBuys/Champions-Materials.

To learn more about California Connects and other CollegeBuys offerings, visit http://store.collegebuys.org.

 

Pedagogy of Love: Teaching for Humanity

Pedagogy of Love: Teaching for Humanity

an image of a woman representing love and social justice

All Rights Reserved, Jose Ramirez, La Maestra, 2004. Image used with permission. ramirezart.com

Love is Essential

Valentine’s Day celebrates love.  Whether it’s romantic, fraternal, familial or personal, many recognize the power of love. No matter how you splice it, love is essential in building humanity.  And building humanity takes work.

Musicians, activists, academics, to name a few, invoke their perspective on the power of love in their work.  John Lennon simply sang, “All you need is love.” Argentinian revolutionary and political activist, Ernesto Che Guevara, explained love as a personal philosophy when he stated, “At the risk of seeming ridiculous, let me say that the true revolutionary is guided by a great feeling of love. It is impossible to think of a genuine revolutionary lacking this quality.”  Now, of course, Che Guevara did believe in armed revolution, but I’d like to think he was conveying a balance between compassion and making hard decisions without flinching.  Feminist writer bell hooks stated in Teaching Community: A Pedagogy of Hope, “When teachers teach with love, combining care, commitment, knowledge, responsibility, respect, and trust, we are often able to enter the classroom and go straight to the heart of the matter, which is knowing what to do on any given day to create the best climate for learning.” And then there is the work of Paolo Freire, which deserves a deeper consideration.

Love as a Learning Theory

Paolo Freire’s learning theory invokes a profound position on the efficacy of love. His theory is grounded in educators teaching with love. It promoted love as a necessary component for humanization and liberation.  In his book Pedagogy of the Oppressed, love is essential when students are introduced to oppression through problem-posing education.  When faced with the truth of oppression, love is the act of courage that enables students to find their freedom to dialogue about humanization and love.  Freire states, “Only by abolishing the situations of oppression is it possible to restore the love which that situation made impossible. If I do not love the world—if I do not love life—if I do not love—I cannot enter into dialogue.” His theory of education incorporates love as a conscious act in the pursuit of humanity through dialogue in the classroom.

Many of our students arrive in our classes with some form of internalized oppression.  If we, as educators, ignore this variable, our students may not recognize their potential to contribute to the world.  In Mike Martin’s self-help book,  Love's Virtues, he states, “Internalized oppression violates the procedures that promote mutual autonomy through subtle forms of inner coercion, both from negative attitudes toward oneself and ignorance about one’s possibilities.”  Yet according to Freire, education can be an act of love because educators themselves can intentionally choose to value and present love onto their students and into the pedagogical process.  The pedagogy of love humanizes learning by engaging students in an ongoing process of self-exploration. When love is embedded in our pedagogical practices, we enable students to recognize that their needs, their desires, their wants, or whatever it is that motivates them, matter. And when a human recognizes that those things matter, life is forever changed.

Strategies for a Pedagogy of Love

How does this translates to our lesson design?  How can the heart and the brain be encouraged to connect? Zaretta Hammond focuses on culturally responsive teaching and brain-based learning strategies from neuroscience in her book, Culturally Responsive Teaching and the Brain.  She provides six core design principles for learning:

  1. The brain seeks to minimize social threats and maximize opportunities to connect with others in community.
  2. Positive relationships keep our safety-threat detection system in check.
  3. Culture guides how we process information.
  4. Attention drives learning.
  5. All new information must be coupled with existing funds of knowledge in order to be learned.
  6. The brain physically grows through challenge and stretch, expanding its ability to do more complex thinking and learning.

Although culturally responsive teaching is about empowering systematically disenfranchised students through challenging our teaching practices, Zarettta Hammond states, “We have to create the right instructional conditions that stimulate neuron growth… by giving students work that is relevant and focused on problem solving.”  Only then can we build brain power while affirming and validating our students’ ongoing pursuit of full humanity. That is what makes us human and enables Freire’s vision to create “a world in which it will be easier to love.”

This year, fall in love all over again with teaching by reading these books. Do it for yourself, for your students, and for humanity.

 

Two Sides of the Same Coin: Online Teaching and Course Design

Two Sides of the Same Coin: Online Teaching and Course Design

This post is the second of a series about principles in teaching and learning with contributions by Jim Julius and Michelle Pacansky-Brock

coinsLike Fred and Ginger, peanut butter and jelly, the Patriots and the Super Bowl, some things are so closely linked that they simply don’t make sense without the other. For online education, how we design our course and how we teach our course are the inseparable pair--two sides of the same coin.

The professional development program developed by @ONE has long focused on both sides of this coin. In 2011, we used the iNacol Standards for Quality Online Teaching as the criteria for our online teaching certificate, and in 2014, we customized these standards to develop the @ONE Standards for Quality Online Teaching. The @ONE Standards were the foundation for the design and teaching practices that underpinned the @ONE Certificate in Online Teaching, representing both sides of the coin in one essential set of standards.

In 2014, though, the Online Education Initiative developed the OEI Online Course Design Rubric. This rubric focused solely on foundational criteria for course design, and pushed the shared standards for designing quality courses well beyond the @ONE Standards. Over the course of two years, as the rubric was used by faculty across the state, it went through some major revisions, and sets a gold standard for course design quality. In essence, the OEI Rubric advanced the initial design criteria offered in the @ONE Standards.

This caused a bit of a rub when using the @ONE Standards. Participants moving through the @ONE courses sometimes struggled with determining which set of standards or criteria they should be privileging. Participants in our courses were not always able to see which document was driving course design decisions--the Rubric, or the Standards. Moreover, as technology changed, and as more data about student success in online learning became available, we realized that the teaching practices outlined in the @ONE Standards needed some careful revision to better reflect the mission of the California Community Colleges (CCCs), including an emphasis on student success and equity.

So, this fall, we drew upon the collective wisdom of experienced online teachers from across our system in a collaborative effort to articulate a set of teaching principles that reflect the specific needs of our students, staff, and faculty. Our first step was to remove the course design elements--now the purview of the OEI Course Design Rubric--and focus our attention on the other side of the coin, the practices and behaviors that support quality online teaching.

Working from the original set of standards and resources that helped us better understand the national dialog around great online teaching (including those outlined by Jim in his post on Monday), carefully examining data about our online students, and drawing on the knowledge and expertise of our peers across the system, we developed a set of principles for quality Online teaching tailored to the CCCs. The principles state that effective online teachers:

  1. Are present within their course;
  2. Apply equitable methods to promote student access and success while acknowledging institutional obstacles;
  3. Respond to student needs and use data for continuous course improvement;
  4. Teach and model ethical online interaction, while helping students develop digital literacy that will poise them for success;
  5. Recognize ongoing professional development is a central component of their success.

We would like to invite you to read the full text of the Principles for Quality Online Teaching, and hope the principles give you some ideas to mull over and discuss with peers. Most importantly, we invite you to participate in developing our communal understanding of these principles by joining us in a webinar, writing a blog post, or participating in a course.

We think the pairing of the new Principles for Quality Online Teaching with the OEI Course Design Rubric lays the foundation for your success and the success of our students, but the reality is, Ginger and Fred engaged in a lot of practice before they became Hollywood legends. The Principles provide the initial steps for the intricate dance of teaching and learning, but our continued conversation and engagement with one another is the music that breathes life into the dance.

Teaching--face-to-face and online--is hard work, and our students may need to surmount many walls along their path to success. The Principles remind us that the unique mission of the CCCs is not to separate the wheat from the chaff, but rather recognize the human potential in all of us.

 

Online Teaching Confession from a Convert

streetlampsI mentally stomped my feet when our counseling faculty recommended that, to better accommodate students, I offer my English 101 course, which is contextualized for first responders and administration of justice majors, online.  

But I’m an English professor, I thought.  My bread and butter is helping students tease nuance out of text. My job is to steer them toward recognizing a strong critical interpretation while I watch for faces to blink on like a row of streetlamps, circling back to any that are still flickering. In my discipline, I sit with students, knee to knee, eye to eye, and ask them to “read that back to me,” so they can discover for themselves where their prose falters and, together, we can figure out how to improve it. None of this is online work. This is real human connection in the real human world.

After thinking through my discipline-based worries, it appeared I had epistemological ones as well! Isn’t face to face something that our younger students need more of anyway? Don’t they spend enough (way too much!) time on their devices already? And aren’t the socio-emotional skills that are derived from our courses the skills needed to navigating the real world? Such as the skills of problem-solving and working together that come from cooperative learning. Such as the ability to engage in respectful, challenging dialogue with others. Such as the skill of artfully and persuasively expressing their ideas to others.

Yes!

And no.

Making a Mindshift

I have been teaching for some time in the manner in which I settled on in graduate school pedagogy courses. My face-to-face classes mostly go very well. I thrill in the strides my students make, in the many recommendation letters I write, and in the students who keep in touch over the years, and who attribute some of their success to what they learned in my courses. Yet, in my resistance to online teaching, I was neglecting three crucial tenets of teaching: meet students where they are, use content and methodologies that are authentically relevant for students, and let data inform pedagogy.

After a little light research, I began to understand that the skills of critical analysis and expression are needed, perhaps in even more abundance, in the written world (a world whose presence has, perhaps most surprising to us English instructors who were told it was disappearing entirely, only increased). Students are communicating greater and greater portions of their lives through the written word. Between texting, emailing, and social media of all sorts, they are navigating much of the public sphere, the work sphere, and their intimate social spheres, through reading and writing. And I came to believe that students are not being challenged well enough around their virtual written presence.

So I decided to give this online thing a go.

Learning from Peers

Now, I am not afraid of serious effort. I love a good challenge. The phrase it’s going to be a lot of work is more likely to make my eyes light up than to scare me. But online teaching nearly did me in! As many of you know, online differs radically from face-to-face teaching. In order to make my courses meaningful and steer my students toward the outcomes that my face-to-face students achieve, I had to rethink everything.

I was lucky to have friends and colleagues in the DE world who could mentor me. I was able to look at archived examples of online courses that showcased the best and the worst of what can be done in the online format. I saw courses whose instructors who were clearly “phoning it in” and teaching the dreaded “correspondence course.” Those courses echo the most jaded beliefs about online teaching -- that online instructors simply “set it and forget it,” loading a course with multiple choice quizzes and pre-recorded lectures and letting a machine take over. But I also saw courses of great beauty – courses where I wondered how the instructor had time to sleep or eat, so hearty was the ongoing engagement, feedback, and “real-time” response targeted toward each student.

In viewing these outstanding courses, I saw possibilities for a shift in my own discipline-based pedagogical assumptions. What if, instead of looking students in the eye, and prizing their ability to verbally articulate their ideas, what if I were to meet students at their written words and, through a steady stream of “low-stakes” writing assignments, guide them toward thoughtful expression which carefully considers a variety of perspectives and evidence? What if I could go one step further and, through requirements, rubrics, and feedback on their feedback, teach them how to evaluate the written expression of others for these same traits?

Embracing the Differences Online Learning Provides

Thus began my conversion to becoming an online instructor in earnest. Through workshops, trainings, and trial and error, I learned that careful, creative, objective-oriented planning, and consistent communication and follow-through, can create a learning environment in which students can go as far, and perhaps further, than in a face-to-face environment.

In my online courses, students experience a near-daily stream of individualized, yet public, feedback on their writing, as well as private feedback on higher stakes writing assignments. I am able to guide students not only in their own writing assignments, but also in how to provide guidance to other students, who then use that to provide further guidance, which in turn has its own feedback loop, from me, and from peers. And if that sounds like the verbal equivalent of an M.C. Escher painting, I admit that managing the class does sometimes feel just like that. Yet, although class management is complex, the payoff is astounding. I have been seeing students make leaps in achieving clear, thoughtful analysis much earlier in my online classes than in my face-to-face classes. And I am seeing a pattern of stronger overall gains as well.

That discovery alone has been extraordinary. Additionally, I have learned how important online teaching is to student equity. Online courses are a way to level the playing field for students with disabilities, for students with work and family commitments that preclude commute time and campus involvement, and for students with intermittent or “on demand” jobs whose schedules are not consistent.

On the other hand, I am finding online teaching to be more time consuming than face-to-face teaching. While this is certainly a challenge, I’m also energized and motivated by my own feelings of discovery and exploration. Online teaching is newly charted territory and there is a lot to learn, with new data, new or improved technological tools, and pedagogical innovation happening all the time. It is clear to me that there are new discoveries yet to be made, and I am honored to be working with the DE mavericks at my institution, and at @ONE and the OEI.

It’s hard to believe how resistant I once was. These days, when I log into my online courses, I see a vibrancy of student connection and learning. It reminds me of a row of streetlamps coming on, virtually but brightly, one by one.