What's All This Humanizing Stuff Everyone's Talking About?
While online classes provide students with more flexibility and new ways to collaborate, success in the online environment is directly related to how present and engaged the instructor is in the virtual classroom. In other words, making content available to learners is not the same as teaching. Human connections and human relationships are the fertilizer, if you will, that allows our students to learn, blossom and grow. Supporting our diverse students in this way helps create a more equitable learning environment.
When I asked my students for anonymous feedback at the end of my online course, they responded, “I loved being able to still have interaction with my classmates. I didn’t think I would really get that interaction in an online class so that was definitely a bonus for me,” and “I liked how the professor was able to keep us all connected with each other and made it feel as if we were in an actual classroom even though we were in the comfort of our home.”
Students taking online courses that are intentionally designed with opportunities for asynchronous student-to-student communication and collaboration reap the rewards of not only the cognitive benefits of sharing ideas with peers, but also the socio-emotional benefits of being a member of a learning community. By cultivating engaging interactions and interconnections among students, we create a quality humanized learning environment where students, especially BIPOC (Black, Indigenous, and People of Color) students, thrive.
Humanizing & Equity
This is the third blog in a series within the theme of humanizing online teaching and learning with an equity-minded lens. Michelle Pacansky-Brock’s transformative work on humanizing delineates how this practice “leverages learning science and culturally responsive teaching to create an inclusive, equitable online class climate for today's diverse students.” View the latest Humanizing Visual Guide on “How and Why to Humanize Your Online Class.”
Implementing equity-minded and culturally responsive teaching practices to establish trust, make connections, and foster community is critical to serving minoritized students. Geneva Gay offers suggestions for improving the education of marginalized BIPOC students in her book Culturally Responsive Teaching: Theory, Research, and Practice as she illuminates, “Cooperation, community, and connectedness are central features of culturally responsive teaching. Mutual aid, interdependence, and reciprocity as criteria for guiding behavior replace the individualism and competitiveness that are so much a part of conventional classrooms. The goal is for all students to be winners, rather than some winning and others losing” (43-44). Author of the book Teaching to Transgress: Education as the Practice of Freedom, bell hooks expresses, “As a classroom community, our capacity to generate excitement is deeply affected by our interest in one another, in hearing one another’s voices, in recognizing one another’s presence.” This is true for producing equitable outcomes and completion in the online classroom, as well. Culturally responsive online courses provide BIPOC students with a sense of community and belonging because they are not working in isolation--but in close collaboration with their peers.
In the online classroom, instructors need to be intentional in their course design to not only have a caring instructor presence, but to also provide multiple learning opportunities for students to cultivate trust, build community, and develop relationships with each other. For more on cultivating trust, view the “Sending Cues of Trust Online” session archive from the spring 2021 @ONE Humanizing Challenge Encore with Michelle Pacansky-Brock, Jennifer Ortiz, and me as your guides.
Why Student-To-Student Interaction?
Not only is course design with student interaction an equity-minded and a humanizing practice, but it is also required for compliance with both the California Education Code Title V regulations on Regular Effective Contact (§ 55204. Instructor Contact) and the federal Higher Education Opportunity Act.
Research reinforces how vital a sense of belonging, the establishment of relationships, and collaborative group work are to online student learning, retention, and success. The 2017 CCC Chancellor’s Office Distance Education Report highlights, “A sense of belonging to a learning community is an important factor for distance education students” (33) and “students who are comfortable establishing relationships in an online environment tend to persist at higher rates” (52). A 2015 Public Policy Institute of California report delineates that “a student’s perceived learning is correlated with how much of a sense of social presence is created in an online course. When the course structure allows students to develop strong working groups, they perceive the course to be ‘congenial,’ see themselves as a community, and perform better” (11-12). One of the four factors most directly correlated with California community college student success in online courses is regular effective contact (2015 Public Policy Institute of California).
Furthermore, interaction among students is an important component of the CVC-OEI Online Course Design Rubric (Section B4 and B5 on Interaction: Student-to-Student Contact) and the Peralta Equity Rubric (Section E8: Connection and Belonging).
Not Just Discussion Forums
For years, online courses have depended on whole-class discussion forums to encourage interaction among students. Imagine being a full-time online student whose courses all require you to post and reply to discussion forums week after week. It becomes disengaging as students suffer from discussion forum fatigue.
My experiences participating in and assigning formal, contrived discussion forums have not been effective at building a strong online classroom community. It’s easy for students to get lost in whole-class discussions because they can be lengthy, clunky, and overwhelming with multiple conversations going on at once. In fact, two students speaking on a panel at the Online Teaching Conference 2019 session on “Online Student Community: What Do Students Need from Us?” shared that they loathe weekly whole-class discussions where they are required to post, reply to two peers, and meet the minimum word count. One student honestly disclosed, “Personally, I hate discussions. Hate them.” She explains the reasons for her aversion are that they are forced, that they are not organic, and that connections don’t form out of them.
I encourage online faculty to consider designing student-to-student interaction activities such as those described below that utilize asynchronous, low-bandwidth methods, which offer online students with unstable internet connections and with work or family responsibilities the flexibility they need to succeed in college. For additional examples by California community college faculty, view the @ONE Student-Student Interactions Guide.
Student-To-Student Interaction In Practice
Low-Stakes Collaborative Practice
Low-stakes, formative practice activities are an excellent vehicle for heightening student engagement and retention. These checkpoints of student learning can be conducted online in the spirit of collaboration.
Group Discussions
To better foster community, consider placing your students into small groups to discuss your content instead of assigning whole-class discussions. When you break your class into diverse smaller groups to have more intimate discourse about your course content, there is a boost in meaningful student-to-student interaction. Students experience both a deeper engagement in the content and a greater chance of forming connections by focusing on the replies of 3 to 5 students instead of 30 or 40, especially when the groups are sustained over several weeks. Students in my online classes have expressed their appreciation of the small group discussions over a month as they discuss the book we are reading together in “book clubs.” View the first twenty minutes of this video of my CVC-OEI Can•Innovate presentation on “Group Discussions for Increasing Interaction, Engagement, and Equity” for why I choose group discussions over whole-class discussions and how to set them up on Canvas.
Peer Review
Engaging students in giving one another feedback on their work or work-in-progress is another effective method of strengthening student-to-student interaction. Community is built as students support each other’s success and learning concepts are reinforced while engaging in a collaborative peer review process. Evaluating others’ work is a low-stakes, collaborative practice opportunity to reinforce the learning of your course concepts. I find it helpful to give students questions to respond to that evaluate specific criteria as they conduct their reviews. Canvas has a built-in peer review assignments tool, and it can be achieved in peer review pairs or small groups. For instance, students can give and receive art critiques or feedback on their problem-solving, presentations, and writing.
Social Annotation of Readings
Culturally responsive teaching draws from and then builds upon all that our students bring to the classroom, and Hypothesis provides a space for students to share it in the margins of texts while they read. For example, for low-stakes collaborative practice of strategic reading skills and metacognition, I ask my students to annotate parts of an article where they are making connections, asking questions, inferring, synthesizing, visualizing, and determining importance. This validates their cultures and language and capitalizes on it by using their background knowledge as a window to learning new content.
If you assign readings in your courses, Hypothesis allows for social annotation and replies for class conversations to unfold in the margins of PDFs and websites. In the recording of “Liquid Margins 18: Social Annotation in Community College: A California Case Study,” Kat King, Brandon Harrison, and I highlight how weaving in social annotation as a teaching practice has significantly increased student engagement, critical thinking, and learning outcomes.
Student-Created Videos
Text-based assessments come to life through video and audio with Flipgrid and Canvas Studio. Both of these humanizing tools can be implemented for both low-stakes practice and higher-stakes student presentations, debates, or speeches. A conversation unfolds as students interact through recorded videos and video, audio, or text replies to one another. For more on Flipgrid, see my previous article titled “Humanizing Your Online Courses with Flipgrid”.
Higher-Stakes Collaborative Summative Assessments
If you assign a wonderful group project or presentation in your on-campus class, then retain it for your online version. You might consider having groups collaborate on creating real-world, authentic infographics, pamphlets, slideshows, webpages, or videos on shared Google Slides, PowerPoint Presentations, or Adobe Spark posts, videos, and pages. For instance, math squads could design webpages on statistics of racial disparities in their community, groups of biology students could create pamphlets that might be found in a doctor’s office on diseases affecting marginalized populations, or ESL teams could record videos presenting different grammar concepts. Groups could then share their final products with the entire class, perhaps on a Padlet, which is a straightforward digital bulletin board that allows students to share digital content and leave feedback or comments to one another.
Some may cringe at the idea of group work. I’ve found that the more clearly structured and scaffolded the projects are, the better the experience for every group. Monitoring the groups helps ensure their success and gives me better insight into their group dynamics, so I build in regular check-ins, ask them to self-reflect, and evaluate their peers at the end. Providing models of exemplary work is a helpful resource for students to clearly understand what they are being asked to produce. I find it important to allow ample time for online students with busy schedules to successfully collaborate than I do when teaching on-campus courses. In Vanderbilt University’s guide entitled “Group Work: Using Cooperative Learning Groups Effectively,” Cynthia J. Brame and Rachel Biel offer helpful recommendations for structuring group work and making it effective that are transferable to the online classroom.
Informal Student-Initiated Contact
In addition to course-related collaborations and interactions, high-quality online courses provide spaces for unstructured student-initiated social contact with their peers. I’ve attempted implementing Canvas Discussions and Flipgrid for this purpose, but I have experienced the most success with Pronto.
Pronto is the social space for students to connect more organically as they communicate through modalities they are already familiar with: text chats, GIFs, emojis, and live video. In my whole-class thread, students are asking questions, making clarifications, troubleshooting technology, and supporting one another on assignments. With Pronto, students have the ability to form their own groups, such as study groups or project teams, and it makes private or direct text exchanges possible between study buddies or friends.
Conclusion
Connections and relationships do not form as organically online as they do on campus. However, the formation of strong relationships between students and a robust classroom community is possible to achieve from a distance. Incorporating both formal and informal student-to-student interaction opportunities to establish trust and foster a social presence online is a humanizing, equity-minded, and culturally responsive pedagogical practice that addresses educational inequities and increases minoritized students’ success.
How will you design engaging asynchronous student-to-student interaction in your online courses?
Student-Student Interactions Professional Development Guide
Learning is a social process. That's why active learning has long been touted as an exemplary instructional approach for college classes -- whether they're taught in a traditional classroom or online. It's also why student-student interactions are part of the CVC-OEI Online Course Design Rubric and are now part of the Title 5 Education Code for California Community College Distance Education courses (Instructor Contact, Section 55204). Peer-to-peer interaction is foundational to developing a sense of community in your online courses. But meaningful interactions don't just happen; they are fostered through effective course design and teaching.
Neuroscientists like Antonio Demasio have shown that thinking and feeling are not distinct processes. Rather, feelings directly impact human reasoning and behavior. Thinking and feeling are inseparable from one another. And if you apply that to the way you teach, you'll notice big shifts in your students' engagement. Research shows that online classes can make some students feel more isolated, which can further exacerbate the feelings of stress and marginalization that many community college students experience. Throughout their lives, many of our students have been informed through the media and other messages that they're not cut out for college. It's your job to let them know, "I believe in you. You've got this." Just like in your face-to-face classes, validating your online students and establishing that your class is a safe place are the first steps to establishing a sense of belonging for your students (Rendón, 1994).
Providing low-stake opportunities that enable students to draw upon the wealth of experiences they bring to your class is also key. Doing so demonstrates that you value your students' diverse experiences and perspectives, as noted in the Peralta Equity Rubric. As students share what's meaningful to themselves, they will feel more included in your class and will also recognize things they have in common with their peers. When names on a screen begin to transform into human beings with rich stories, your class is on its way to becoming a community.
To support you in your efforts to foster student-student interactions and build community in your online courses, CVC-OEI/@ONE has developed a Student-Student Interactions Professional Development Guide, which you'll find embedded at the top of this page. We've shared the guide with a Creative Commons-Attribution (CC-BY) license and provided it in Google Slides format to make it easy for you to copy, adapt, and re-use as you'd like. In the guide, you'll find:
References to research that will help guide meaningful conversations with your faculty peers about the recent Title 5 change,
Recommended CVC-OEI/@ONE courses and PocketPD,
Video tours of online courses showcasing assignments in Canvas,
A collection of assignment ideas, shared by California Community College faculty
Leave a comment below to let us know what you think and how you plan to use the guide or share your favorite strategy for fostering meaningful interaction in your online course.
Is it time to Zoom it up a notch with a klatch workgroup meeting?
There is
only one you…and you have lots of students, right? How can you use ConferZoom
throughout your online course to provide the varying levels of personal
attention your students need to synthesize the new concepts they encounter in
your course.
Learning is variable. This means students process information at different rhythms and are better supported when content is provided in more than one modality. Zoom empowers me to meet my students where they are in the learning process… on their unique learning journey through nutrition or health. Throughout my online course, I use ConferZoom to hold klatch work group meetings to meet students and support them no matter where they are in mastering our learning outcomes. In our klatch meetings, I check in with my students. Based on their needs, I can demo a required task or assignment by using a sample of current student’s work (with student permission) or work from a previous term to clarify what they need to do. When we start a new klatch workgroup, I will ask for students to volunteer to share their work. Students often jump at the chance to have their instructor view their work and receive feedback in a supportive atmosphere that allows them to ask for clarification on the spot. Once I have a sample, I share my screen in ConferZoom and we work together as a class to identify potential problems and find creative solutions. The goal is to facilitate student mastery of the assignment’s objectives, while encouraging peer to peer interaction and support (which aligns with the CVC-OEI Online Course Design Rubric, elements A-3 and B-4).
Decide the amount of credit you will assign for attendance.
Identify when you should schedule your workgroup klatch meetings to best support your students throughout the assignments and projects. (I will have a regular day and an alt-klatch day). I schedule my workgroup klatch meetings at critical points to provide scaffolded support for assignments or projects. For example, in my Nutrition class, the first project my students complete is a diet analysis self-assessment project that is comprised of 4 components. A critical stage in the project is the point at which students are required to perform several anthropometric measurements. Students can become discouraged, as many students view any mathematical equation as a daunting task, no matter how useful the information will ultimately be to them. I head this off with a scheduled klatch work-group, I offer 2 meetings on different days and times. Students are required to attend one of the meetings with the calculation worksheet in hand. They are required to have a calculator and scratch sheet of paper ready. Students are informed that we will work as a team in the workgroup klatch to use current and previous student examples and solve each equation together. By the end of the klatch, students have solved all of their anthropometric measurement calculations required for their project.
Send out invitations to your students using the Canvas inbox in the invitation message make sure students know what will be covered and what they need to bring to the work group (worksheet, scratch sheet, rough draft, research topic), and specify any content they will need to review or flipped classroom task they will need to complete before the klatch. If you want students to volunteer to share their work in the klatch, include that request in the invitation. My meetings for the term are posted in unit zero as you can see in this video. I also have the meeting broken down by modules
Send a reminder. An hour before the meeting I send out a reminder message through the Canvas inbox with a recap of the items students need to review or bring to be prepared for our session.
Have your workgroup Klatch! Use ConferZoom’s built-in Record function to ensure you have an archive of your work-group for students who are unable to attend.
Promote the next workgroup klatch. Don’t miss this opportunity to be sure your next meeting is on your students’ calendars and be sure it’s on your Canvas course calendar too.
Include all students. for students who are unavailable to attend, provide the option to view the recording and share 1-2 things they learned. This ensures students aren’t penalized if their schedule does not allow them to be present.
Tips for a successful klatch workgroup in ConferZoom
Once your klatch workgroup is arranged, consider these tips for a successful experience:
Adapt to your students’ needs. Have an idea of the topics you plan to cover and how much time you want to spend on each of them but adjust your plan to support the needs of students who attend. For example, if you plan to cover a topic, but discover the students in attendance don’t need it to be covered or the students want more time with another topic, adjust your plans. Be sensitive to what the class needs and adjust your pace to accommodate the needs of your students. If the class is picking up the concepts quickly, speed up. If they aren’t, slow down.
Encourage participation. Use pauses to encourage students to contribute. Often, when you ask a question and wait silently, a student will reply.
Encourage students to help each other. By setting the tone you will not be the first to jump in with the answer. Instead, when students ask questions, open them to the class whenever possible. These prompts are helpful: “Can anyone help Joe?” or “Does anyone want to try and answer Maria’s question?” This facilitation tactic can foster students’ connections with their peers and also provide you with a clearer picture of who has mastered the objectives. Klatch workgroups help gauge what students understand at particular points in the term.
Use the archive to support learning. Encourage students to set aside time during the week to review the archive as they go to complete any work left unfinished
How are you using ConferZoom to support your students? Let us know by sharing a comment below!
It's Time to Rethink Feedback
Instructor presence is crucial to student success, perhaps especially in an online learning environment. Offering regular, meaningful feedback is an excellent way to contribute to student learning and to make your presence in the course known. Let’s look at some ways Canvas can help you create connection through feedback.
Zooming to New Heights of Student Engagement
I was a college student during the Stone Age of online education…you remember it, right? The age of mile-long content pages where, if you were lucky your professor would include a link back to the top at the half-mile marker on the page! Well, online education has changed a lot since then and there are now more ways to improve our students’ experiences. For California Community College (CCC) faculty, one way is to “zoom” to new heights by using ConferZoom in Canvas.
ConferZoom is the CCC-branded version of Zoom, an easy-to-use video conferencing tool that is provided at no cost to CCC educators by CCCTechConnect. Using ConferZoom changed the dynamic of my online Nutrition & Health courses by providing a way for my students to interact more organically with me and each other. We know that retention rates increase when students feel connected to their professor and/or classmates. Zoom provides a way for this connection to occur. Since I started using ConferZoom, I have observed increased student-student and student-instructor interactions, which are key to supporting students to complete the course successfully.
What do I do?
At the start of the course, I have an orientation or klatch meeting, a term I adopted from my favorite online CVC-OEI/@ONE instructor, Greg Beyrer.
In my welcome letter I invite students to my klatch online Zoom meeting and provide three meeting times from which they choose one to attend: one meeting time during the weekend prior to the first day of class and two meeting times on the first day of classes. What I have found is that some students will attend more than one of the meetings. The icing on the cake is that the klatch fulfills Section B: Interaction - Instructor Contact and Student-to-Student Contact of the CVC-OEI Course Design Rubric.
Want to give it a try?
Follow these steps:
Send out your welcome letter before your class begins.
Include the dates and times of the orientation meetings. It is important to let students know attending one session is mandatory and they will get credit. (My orientation is worth 20 points, more than any other week one assignment.)
In your message, encourage students to join from a computer with a webcam or a mobile device so you can see and hear one another. If you are aware that a student requires live captioning as an accommodation, contact ConferZoom support in advance of your meeting.
When orientation day arrives, have your klatch meeting from a computer with a webcam.
Launch Zoom and share your desktop.
Meet and greet your students in real time!
Take your students step-by-step through the basics of your course’s navigation.
You have now demonstrated to your students how useful klatch meetings will be going forward. In a coming blog post I will share how I use the recording feature to Zoom it up a notch!
Laying out the welcome mat
UsingConferZoom for my course orientation not only sets the table for my students to get a taste of what’s to come, but it also allows me to more easily create learner-centered content throughout the term, as students can ask questions and let me know what they’d like to learn about. Their input helps me guide the klatch in the direction the students deem necessary, as opposed to being completely instructor led. I also fulfill regular and effective contact in a more substantive way.
Since personal bonds are developed through shared experiences, we can easily see the significance of bringing students together live as they are entering your virtual classroom. Ensuring the session is meaningful and provides opportunities for social connections is essential. I want my students to know that I am here and available to them, both now and going forward. I also want my students to know that we are on this virtual nutrition or health “journey” together.
ConferZoom empowers me to take the anxious feelings that online students have at the start of a course and turn them into a promise of a shared learning experience. Through this experience, students are more likely to relate to me as their guide, mentor, and comforter. They also relate on a personal level with their peers. Thanks to ConferZoom, we have faces and personalities for the names we see on the screen and our shared journey toward a healthier life.
When We Empower Students to Become Experts
Join Chelsea on a tour of this assignment in the 4-minute video above.
How might you blend research, group work, video creation, and friends and family into an empowering and equitable learning experience for your students? In the 4-minute video below, Chelsea Cohen from Laney College, will show you!
Chelsea’s students, who are English for Speakers of Other Languages (ESOL) learners, engage in a multi-stepped project, beautifully scaffolded into managing meaningful chunks. Each step of the way, students collaborate and increase their knowledge of a particular topic. Chelsea will demonstrate how extending discussions beyond the classroom or Canvas and into a students’ circle of family and friends can foster more diverse dialogue that situates a student as an expert. Can learning get more meaningful than this?
Share and discuss your video with friends and family (Extension: share the videos with your Twitter communities).
Reflect upon the experience with your classmates in our class discussion. Summarize the ideas that came up with your friends and families and how it felt for you to facilitate the conversation.
Accessibility tips! If you have a student in your class that uses a screen reader to navigate the web, you will need to provide an alternative to Adobe Spark Video. Also, if you have a student with a hearing impairment, have at least a few students caption their videos before sharing them with the class. To caption an Adobe Spark Video, download it from Spark, upload it into YouTube, and edit the auto-captions.
We suggest surveying your students in week one to let them know about your multimedia project plans and ask if they will need any accommodations. They'll appreciate your efforts to support them!
An Equitable Ice Breaker Using Google Maps
Does your online ice breaker need a refresh? Chelsea Cohen has a great idea that will get your students connected and take the edge off the start of a new course!
In the 4-minute video embedded above, she will take you on a tour of her course and show you how she blends a Canvas Discussion with an interactive Google Map to create a 2-part assignment. Her students, who are English for Speakers of Other Languages (ESOL) learners, drop a pin on a Google Map that designates their home town and add a photo of that location. As you will see, the map transforms into a contextual representation of the students’ backgrounds, inviting them to share meaningful experiences.
If you use Google Maps in your course, include a link to Google's Accessibility in Google Maps page to ensure all your students can engage with the content. And offer an alternative pathway for students to contribute their content if they experience challenges.
Let Chelsea be your guide -- click the video above and enjoy the ride!
What No One Tells You About Canvas Notifications
Canvas notifications is an automatic way to stay abreast of activity in your courses as well as contributing to regular effective contact with your students. But there are a few in’s and out’s to using the notifications tool well that you and your students might be missing. Let me elucidate you!
UPDATE: Since I first created this episode, Canvas has added the ability to set course-specific notifications. Good on ya, Canvas!
Two helpful Canvas Guides to share with your students:
In November, a group of five college students representing the California Community Colleges and California State University systems participated in a virtual panel at the annual Directors of Educational Technology in California Higher Education (DET/CHE) conference. Projected on a screen in front of hundreds of educators, students shared their candid reflections and experiences with technology in teaching and learning.
I had the honor of moderating the panel with support from J.P. Bayard, Director for System-Wide Learning Technologies and Program Services at the CSU Chancellor's Office. As always, listening to student experiences inspired me and reconnected me with the reasons I do what I do. As technology plays a more expansive role in teaching and learning, we must make efforts to center what we do around the real experiences of the humans at the other end of the screen. I also find myself reflecting on the courage it took these students to volunteer to participate and be candid about their experiences. And that is also something all of us can learn from.
I hope you listen to the 30-minute recording and let the students' messages inform your practices as you start the new term ahead. Leave us a comment below and share a takeaway -- we'd love to hear from you!
https://youtu.be/tjEf6SDtvqk
30-Minute Archive of a student panel from the 2018 DET/CHE Conference.
Quick Links
Don't have 30 minutes to listen? Here are the 5 questions the students were asked and a video quick link to their responses.
3:28 Reflect on your experiences as a college student and answer this question, "I wish my teachers would _____________. "
8:08 If your instructor gave you the choice for a test to: write a paper, create a video, or create a verbal presentation, how would you feel about having that choice? Which option would you choose and why?
18:03 How are you using mobile devices to access the resources and services provided by your instructors and college?
20:25 Why did you choose to take an online class? What makes an online class a good learning experience?"
Canvas Speedgrader + Your Voice = A Win for Students
Please click the play button below to listen to Don Carlisle reflect on how and why he records audio feedback in Canvas to enrich his online students' learning. Or read the transcript below provided or access the interactive transcript.
All right. Hi, everybody. My name is Don Carlisle. I teach economics at Cabrillo College, Modesto Junior College, and also recently at Santa Rosa Junior College. I wanted to take a few minutes, at least for this blog post, to talk a little bit about audio, and hence why I'm doing this as an audio blog post.
One of the things that I find that, as I talk to other instructors, especially on ... that are using Canvas, is that they're not using a lot of audio, which surprises me because I find this such a fantastic methodology of providing feedback to students and interacting with students. How I use audio specifically within Canvas as an instructor are three main areas.
The first one is, I usually give it during Discussion feedback because I use discussions in my course as a way to expand knowledge. Some instructors use discussions as kind of a way for students to connect with each other, which I do that as a large part as well, but the main ideas is we're still discussing a particular topic, which is embedded within the, what I consider kind of the lesson plan, so I try to connect it directly to what we're reading, what we're going over, and I have students do some analysis and do some other things. The feedback to me is a very important grading tool, and also a way to help students kind of move forward and understand something a little bit more about say what they're reading or watching or doing something else within that assignment.
What's great about audio is that this can be done right within the SpeedGrader within Canvas. There is video feedback, which you can do, which I'll talk about in just a second, or you can also do audio feedback. Now, one of the best thins that I actually really, really love about audio feedback is that I can get up at ... pretty early actually, before my kids get up and my family kind of gets going, and I can do some grading. I don't have to be well-dressed, my hair can be disheveled, I can be drinking a cup of coffee, I don't have to get kind of ready to then be presentable within that audio feedback. By doing so, it's very easy, and I can do that very rapidly, kind of no matter what's happening. I don't have to kind of sit down during a video feedback to get presentable and make sure that the room is in order, and the backlight is okay. There are quite a few more steps that need to be in place for video feedback or to do a video than simply doing an audio.
What's great about that ... or I should take one step back and say what's the other aspect that I use audio messages in or audio media in is also during announcements. Now, the only caveat with announcements that you always have to be careful of is that there's an accessibility issue there. One thing with audio feedback on the SpeedGrader, if I know that I have a student that needs an accessibility or has a disability in the course, then obviously I won't use audio feedback with them, I'll just use regular text-based feedback. But if I am sending a message to the class, I have to be careful, particularly if I do have, say, a deaf student in the course or somebody that's hard of hearing or doesn't have the ability to listen to an audio message, then that can be a problem. It's just a caveat there, just pay attention to those types of things and make sure that you cover that base as needed.
The other thing ... So, going back to that, what I found is that audio messages in particular can provide a fantastic connection with students. One of the things that I don't get a lot of but that is fun when we get it and I can go back and forth with the students, when they reply with an audio message back. Now, again, that's typically a fairly savvy Canvas student, somebody that's played around with Canvas and understands it, knows how to interact with it and will reply. But when that happens, it's just fantastic. It's one of those interactions where you have a quiet conversation with a student very much one-on-one, and you can go over issues back and forth, and it just creates a fantastic experience for the student and for the instructor.
The other thing I want to say is that I know students appreciate the audio feedback because I get a lot of really positive responses when I survey them. Now, in my course, I actually do like a, what I would consider, a mini-survey every week with anonymous surveys in the middle and at the end of the course. In the mini-surveys, those ... the students know or they ... that those are not anonymous, those are done directly by the students, and they talk to me kind of directly. In that sense, I still get feedback from the students, saying, "Hey, I really appreciated that audio message. Thank you very much. That really helped me understand it better," or during the anonymous surveys I get a lot of really positive feedback on the audio responses as well.
Obviously, it's never going to replace all the other types of feedback, but I just feel it's one of those venues that isn't used very well or not used enough. I really want to encourage instructors to really, really try to use that audio feedback, try to jump in there when you're doing feedback or when you're giving a reply, or you're doing grading and you want to provide some feedback to the student that may be hard to articulate in writing or may be lengthy in writing. Jump on the audio piece, kind of experiment with it. It will take you a few times to figure out the volume, what kind of microphone are you using, how does it work, how do I make sure that the level isn't too high, and that's kind of the one thing to be careful of is that, as a default, you probably want to say, "Well, I want a little less gain or volume in my recording, so that way people can turn it up as opposed to the other way around, which then can just distort everything and get kind of sideways."
That's really it. I'm not going to talk for too long here, just 'cause it can go on and on. But I just want to stress that there's some really big positives to audio feedback. Number one, the cost as far as getting ready and being ready to go and just being able to do it, is very different than video, and it's much more impactful for students and much more personable if you can do it, especially on a one-on-one basis. I think the absolute best place for that is in the SpeedGrader. So, whether or not you're grading quizzes or essays or discussions, it just is a fantastic place to provide feedback.
One other quick anecdote. During my discussions in my class, actually, the first couple of weeks, I actually take a lot of time to give audio feedback. The first week, I give nothing but audio feedback. I actually go through every single student and provide audio feedback based on their discussion. A lot of it is repetitive, a lot of it is the exact same thing, and it gets to be kind of the same old stuff. But I feel it's such an important connection with the student in doing that audio connection and have them hearing my voice and seeing my picture at least upfront and seeing all of the other videos that I have posted in my Canvas course in the beginning, but to get something a little bit different, and that is me jumping on there and saying, "Hello, Sarah. Hello, Miguel. Whatever it is. I really liked what you did here, but here's some suggestions going forward that would be even better for you to get an even higher grade." That simple connection via audio, whether it be just one minute or even 30 seconds or two minutes, which is about where I like to keep it, students really, really get a positive experience.
My big suggestion to you this week as far as my blog post is just jump out there. Really try to get a good handle on audio. Find ways to use it. Make sure you find a good microphone that you like and you're comfortable using, and really start to use audio feedback, especially during the grading times, in the SpeedGrader because it's so easy to use and I feel it's a really powerful tool.
Okay. Thanks a lot.
From Scattered to Focused: The NEXT Way to Guide Students to Success!
You walk into a room. There is a wall in front of you that is full of buttons and colorful signs and little screens with cute animations playing on them. There is an exit behind you and there are no other doors or windows in the room. You hear a voice from nowhere saying, “Welcome! Click a button to begin!” You look closely at the wall and see that the buttons will take you anywhere you want to go or give you anything you need for the journey. You think to yourself, “Wow, all these choices, which should I choose?” Lol! Okay let’s be honest, how many of you just went back in time to the days of Zork?
If you think about it, our online classrooms are not much different than the exploratory world of adventure games. And while the exploratory aspect was fun, how long did it take us to find the right path to success?
Long, long ago, in a cyberspace far, far away, I first started teaching online and had a mindset that I would give the students a link to everything I thought they might need to succeed in my course, basically an all-on-one-page approach. In doing so, I created that wall of buttons and consequently gave my students too many options. Yes, the options were all useful, but I was presuming that the student would know which button to select, and when. The result was that the student did not have a clear path to success and I had a lot more work on my keyboard trying to reduce their confusion by explaining which way to go.
Then along came the NEXT button in Canvas!
Let Me Show You The Way
Before I completed the OEI Course Design Academy, I thought I had a great online class. The experience humbly led me to learn otherwise. In partnership with Helen Graves, my OEI Instructional Designer, I discovered a new way to design my course to clearly guide my students and remove the ambiguity they met with the all-on-one-page approach.
Now, each week my students enter my online world and are greeted with a link to the first page in the module for that particular week. From that point on, all they need to do is click the NEXT button to know exactly where I want them to focus and what the next project, discussion, quiz, or assignment will be. I still use pages to customize the world and have my colorful signs and animations, and I also use a Bitmoji character to create a personal connection. And speaking of animations, I use an online product called Vyond (formerly GoAnimate). Vyond is a user-friendly way to create animations to present important course related information. Below is a video I created to show my students how to navigate my online course.
Turning the Page
Using Canvas pages within modules enables the NEXT button and allows me to create a specific pathway to success in my course. It doesn’t lessen the rigor or dumb-down the assignment, but it does remove the uncertainty of what the student needs to do next or where they need to go.
And to make it a more enriching journey, I add pages to introduce weekly topics with animations and provide a wrap-up page that includes links to other relevant sources; all of which utilize the NEXT button to keep the students moving forward. And, of course, any links to outside sources open to a new window, so that way students keep their place in the classroom and don’t get distracted.
If you’re a faculty member at an OEI consortium college who is thinking about participating in the OEI Course Design Academy, I strongly encourage you to do so as it has greatly improved my online course design. I also suggest that you leave your ego at the door and keep your mind open for new possibilities! Lol!
