10-10-10: Communication That Matters

You must be an employee of a California Community College to enroll in this course.

Course Image: 10-10-10: Communication That Matters


First impressions really do count, and the first ten minutes a student is in your course can make or break their experience. Designing your course with the needs of diverse students in mind allows you to hit just the right note for that crucial first "introduction" and build intuitive elements that support each student's success.

You'll discover the power of three important "tens" in your students' interaction in the course--the first 10 minutes, the first 10 hours, and the first 10 days. You'll leave with strategies to authentically welcome students, design impactful home pages and syllabi, and create compelling activities that help your students form a meaningful learning community.


Fulfills: This course is an option of the Certificate in Online Teaching & Design and fulfills Section B: Interaction. Participants who successfully complete this course will earn a course badge.
Duration: 4 weeks
Time Commitment: approximately 10 hours per week, for a total of 40 hours
Level of Difficulty: Intermediate


By the end of this course, participants will be able to:
  • write a succinct and informative welcome letter;
  • design a welcoming home page in Canvas;
  • develop a supportive orientation unit with policies, student services, and meaningful student-to-student interaction;
  • design an online syllabus;
  • develop a communication plan for your course.

Optional Graduate-Level University Credit

Participants in this course can seek optional graduate-level university credits by dual-enrolling in LCM 1014 at Fresno Pacific University. A separate fee due to FPU will apply.

Registration Tutorials

catalog tutorial

First time attendee registration tutorial

Returning attendee registration tutorial

Dropping a Course

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NOTE: If you drop prior to the first day of class, Contact Us to request a refund.

Fresno Pacific University (FPU) Course Credit

Graduate-level university credit (optional) is available for @ONE courses for a fee. Please see our Graduate Education Units page for more information.

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