Online College Counseling

Online Counseling


In this course, experienced counselors will learn ethical standards and guidelines as well as skills and strategies for fostering successful online counseling sessions. The course covers technology-assisted techniques and opportunities for counselors to assist students with meeting their educational, career, and personal goals. Counselors will also gain an understanding of the key components for maintaining a successful online counseling program. 

Course Requirements

Must be a California Community College Counselor with a Master's Degree in Counseling employed by a California Community College with a current CCC email address.


Fulfills: This is a course designed for general counselors interested in learning more about providing counseling services in the online environment. 

Duration: 4 weeks

Time Commitment: approximately 10 hours per week, for a total of 40 hours. Your time commitment will vary based upon your own level of experience with web technologies and online counseling.

Level of Difficulty: Intermediate

Cost: Free


By the end of this course, counselors will be able to:

  • Facilitate effective online counseling sessions.
  • Design, prepare for, and deliver individual and group online counseling sessions.
  • Identify best practices for mitigating technology failures and resolving difficult counseling situations.
  • Engage unique populations such as online students with disabilities using online counseling protocols.
  • Evaluate the effectiveness of online counseling services.
  • Implement an online counseling program on their campus.

Optional Graduate-Level University Credit

Participants in this course can seek optional graduate-level university credits by dual-enrolling in TEC 1825 at Fresno Pacific University. A separate fee due to FPU will apply.

Registration Tutorials

catalog tutorial

First time attendee registration tutorial

Returning attendee registration tutorial

Dropping a Course

We know that sometimes even the best-laid plans go awry. If you find you need to drop your @ONE course, please:

NOTE: If you drop prior to the first day of class, Contact Us to request a refund.

Fresno Pacific University (FPU) Course Credit

Graduate-level university credit (optional) is available for @ONE courses for a fee. Please see our Graduate Education Units page for more information.

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about courses

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